Returns & Exchanges

At APORRO® EUROPE, we want you to be completely satisfied with your premium jewelry purchase, which is why we offer a 30-day window for returns and exchanges. Please ensure all items remain in their original, unworn condition with all protective packaging intact to qualify for a refund.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via the online portal or email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the jewelry in its original APORRO® branded box and include all authenticity certificates and promotional materials provided with the shipment.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable courier service to send your package to our European fulfillment center, ensuring you retain the tracking receipt for your records.

• 4.
  Inspection and Refund

  Once our quality control team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.